Refund Policy

At Virtual Stage Pro, we aim to deliver high-quality virtual staging services on a pay-as-you-go credit system. Please review our refund policy carefully to understand how we handle requests.

1. General Policy

All purchases of photo credits are considered final. Because our service is delivered digitally and rendered based on user input, we do not typically issue refunds for credits that have been used.

2. Eligible Refund Scenarios

Refunds may be considered in the following circumstances:

• Technical errors that prevent image delivery
• Duplicate or unauthorized charges
• Rendering failure due to a confirmed issue on our side

3. Non-Refundable Situations

• Credits already used for staging photos
• User dissatisfaction based on subjective expectations
• Incorrect room type or style selection by the user

4. Submitting a Refund Request

To request a refund, please contact us at info@virtualstagepro.io within 7 days of your purchase. Include:

• Your full name and account email
• A detailed explanation of the issue

Our team will respond within 2–3 business days. Refund approvals are granted at our sole discretion.

5. Credit Reissues as Alternative

In some cases, we may offer credit reissuance instead of a refund if the issue can be resolved through reprocessing your request.

6. Policy Updates

This Refund Policy may be updated periodically. Changes will be posted on this page. Continued use of our service constitutes acceptance of the updated policy.

7. Contact

For all refund-related inquiries, contact us at info@virtualstagepro.io.